Viewing posts categorised under: Help Desk
Fraud CCard Charge
E-Mail PhishingLeave a comment

Fraudulent Credit Card Charge – WITH STRONG LANGUAGE

From: Cadwalader, Wickersham and Taft LLP []
Sent: February 8, 2017 9:02 AM
Subject: Fraudulent card charge

Who the f*** are you and why is there a charge from YOUR.COMPANY.EMAIL on my card?
Here you can view my statement , get back to me asap.

bofa_card_statement_YOUR.NAME.doc (Hover over the link and it looks like this:

Thank you
Ida Mcconnell

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Efax Scam
E-Mail PhishingLeave a comment


From: eFax []
Sent: January 31, 2017 10:23 AM
Subject: You received a new eFax from 516-8892794

Image removed by sender. eFax Faxing Simplified

You have an unread 4 page(s) fax.

Sender : 516-8892794
Date : 31 January 2017
Size : 2 page(s)

Your fax can be viewed online, on our website, by visiting: (Hover over the link looks like this:

For additional assistance, please visit our help center at (Hover over the link looks like this:

Thank you for choosing eFax

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Indeed Scam
E-Mail PhishingLeave a comment

Indeed Scam

From: Support <>
Date: 2017-03-04 5:14 PM (GMT-05:00)
Subject: Good day our employee / HR.

We would like to introduce to you a new Software from Indeed for employment searching as well as for the employers who is searching for the right candidate.

It is new and easy search, extended database, job posting and more in our new Software.

There are more than 2.800.000 candidates who is looking for a job right now!

In our update Application more than 100,000 employers looking for employees now!

You can download the Indeed Program follow to link: Indeed free download (Hover over the link looks like this:

Sincerely yours

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e-Transfer Funds SCAM
E-Mail PhishingLeave a comment

Online Services
Hi (,

Canada Revenue Agency sent you $214.17 (CAD).


A message was not provided

Action Required:

Deposit money

Expires: September 30, 2016

Email or text messages carry the notice while the financial institutions securely transfer the money using existing payment networks. For the answers to common questions please visit our FAQs. If your financial Institution does not yet offer Interac e-Transfer®, you can still deposit transfers to any bank account in Canada.

This email was sent to you by Acxsys Corporation, the owner of the Interac e-Transfer® service, on behalf of Vivian C. Hoddle at TD Canada Trust.

Interac Association / Acxsys Corporation
Royal Bank Plaza, North Tower, 200 Bay Street, Suite 2400
P.O. Box 45, Toronto, ON M5J 2J1

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Energy Statement Scam
E-Mail PhishingLeave a comment

We received this today from Carol. She received this energy notice in her email. Thank you Carol.

From: (do_not_reply@xn--62-glcu2aafj.xn--p1ai) Your junk email filter is set to exclusive.
Email link:
Sent: January-14-14 11:21:50 AM
To: **********

This message is here because your junk email filter is set to exclusive.

Wait! It’s safe! Email link: |I’m not sure. Let me check Email Link:
PG & E ENERGY STATEMENT Account No: 698319245-9
Statement Date: 01/10/2014
Due Date: 02/01/2014
Your Account SummaryAmount Due on Previous Statement
Payment(s) Recieved Since Last StatementPrevious Unpaid BalanceCurrent Electric Charges
Current Gas Charges
To view your most recent statement, please click here Email link: You must log-in to your account or register for an online account to view your statement.
Total Amount Due BY 02/01/2014 $559.7

*** Simply delete the email. If you have opened it and clicked the link, run a virus scan and change your email passwords. ALL OF THEM.***

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CIBC Email Phishing Scam
E-Mail PhishingLeave a comment

This came in from Scott at AfterHours Computer Service.

The following is an email phishing scam. REMEMBER, your bank will NOT send you any emails regarding your account, web or otherwise. They WILL contact you personally by phone. The date on this email will change to display the date sent to you. DO NOT follow the link, simply delete the message.

Thank you Scott.

Today 14 Jan 2014, we have registered 3 unsuccessful login attempts over your online account.
If you forgot your online details please click here and follow the recovery process.

If this is not you, we urge you to validate your details and account now to ensure you are the real account holder. Click the link below:
Validate now and improve your security for future use of our services.

We will like to inform you that if you fail to validate your details and account, we will not be held responsible for any damage done to your account.

Thank You !

** The link takes you to the following webpage address

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Email – PAYPAL Notification
E-Mail PhishingLeave a comment

We received this email this morning (January 7, 2014). If you have replied to this email, contact Paypal and let them know you are compromised.

This email came in from the address

Please read below:

Dear customer,

Your account has been limited until we hear from you

Click here to resolve the problem (THIS IS A BOGUS LINK)

Thank you!

Please do not reply to this email. This mailbox is not monitored and you will not receive a response.

Copyright © 1999-2014 PayPal. All rights reserved.

Do NOT follow the link. Instead, if you have a PayPal account, log in and verify your account is fine and delete the email. If you have opened it, contact PayPal and let them know and change your password.

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E-Mail PhishingLeave a comment

We received this email over the weekend. If you have replied to this email, contact your credit card company and bank, let them know you are compromised.

This email came in from the address

Please read below:


This account is no longer protected Meanwhile ;
you will loose this account any moment from now as the information has wiped
out from our network operating system
and if you
still need the account to be active please reconfirm the below information to
us without any mistake for us to upgrade to our data;

Account Name:
Account password:
Reconfirm password:
Your phone;
Question And Answer you use to open the box
Test Question……
Test Answer………

We are sorry for any Inconvenience as soon as we get this information’s we
would get the problem fixed.
Email Upgrade Services

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Computer Repair Scams – Brantford Expositor
Phone Call PhishingLeave a comment

City police again remind residents to be wary of unsolicited “computer repair” scams after a resident reported an attempted fraud that took place on Thursday.

The resident received an unsolicited telephone call from someone claiming to be an employee of Microsoft. During the fraud attempt, the resident unplugged the computer and prevented a fraud from taking place, police said.

These types of scams occur when a random person is contacted by telephone and told that his or her computer is experiencing technical difficulties. The fraudster claims to be a representative from Microsoft or a contractor hired by Microsoft to provide technical support. The fraudster will request people to turn on their computers and then trick them into installing malicious software or direct them to fraudulent websites in order to steal personal data.

This is how sensitive data such as online banking information is stolen and identity theft occurs.

Here are some tips to protect yourself from being a victim of fraud:

— Never give out personal information or credit card information to an unknown source over the telephone and/or unsecured email.

— You can stop a telephone scam by hanging up.

— When contacted about your personal accounts, never click on a web link attached to the email to verify or confirm.

— Confirm with family members or your bank before transferring any funds.

— Never agree to give cash to anyone unknown to you in exchange for a cheque written to you by that individual.

— Educate yourself by visiting the Canadian Anti-Fraud Centre’s website at

If you have already sent funds or personal information, contact the police and your financial institution immediately. If you believe you have been a victim of fraud, and reside in Brantford, call the Brantford Police Service at 519-756-7050.

Call your local police department.

To view the original artical copy and paste the link below.

Thank you Amy C.

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DHL Ship Shipment Notification Scam
E-Mail PhishingLeave a comment

We received this email from Carol. Thank you. The links have embedded links to templates that could be used to phish information from your registry including personal information. See the email below:


DHL Ship Shipment Notification

On May 9, 2013 a shipment label was printed for delivery.
The shipment number of this package is 58492455.

To get additional info about this shipment use any of these options:

1) Click the following URL in your browser:
Get Shipment Info (this is where the link is)

2) Enter the shipment number on tracking page:
Tracking Page (this is where the link is)

For further assistance, please call DHL Customer Service.
For International Customer Service, please use official DHL site.


This message was created by DHL Ship, a product of DHL, at the request
of the sender. No authentication of email address has been performed.
Deutsche Post DHL 2013 DHL International GmbH. All rights reserved.

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