We offer on-site repair directly in your home or place of business.
The “Little Guy” Computer Consultants offer computer repair services in the Hamilton and the surrounding area (Stoney Creek, Ancaster, Waterdown, Dundas, Cayuga, Caledonia, Hagersville, Welland, Selkirk and Burlington).
Are you having connectivity problems? Is your computer slow or continues to crash? Do you have an old computer and want to update but do not know what to buy? Our customers trust us with their computer or laptop issues and needs. You can trust us for everything computers including hardware, software, virus and malware cleanup, slow computers and parts replacement and network connectivity.
We offer service directly to your door, listen to YOUR needs and respond with our recommendations.
We offer repairs and consulting in:
- Wireless/Ethernet connections
- Virus, Spyware and Malware Removal
- Diagnose and fix sluggish computers, computers shutting down or not starting up at all
- General computer Security consulting
- Internet connections and Troubleshooting with your internet service provider
- Hardware and Software troubleshooting, installations and upgrades
- General computer cleaning, maintenance and troubleshooting
- Computer Tutoring (great for seniors)
- Consulting services. If you think you need it, ask us. We will let you know what we think.
Not sure if that piece of hardware you were given is compatible with your system or you are having problems installing it? We will make sure your driver software is up to date and advise you if it can be installed.
Having problems with your wireless connection? We take the time to explain to you why there are wireless issues with your connection. We understand that every household is different; therefore, we take time to troubleshoot your hardware and advise you of the best course of action.
Have an issue with viruses? We use today’s technology to clean your computer and take the time to educate you in the art of identifying possible email threats, hot to properly use your software, and set up a deep scan schedule.
Looking to upgrade your existing computer hardware? We listen and ask questions. “What will the computer be used for; gaming, word processing, graphics creation, etc. We then will look at what would need to be updated on your computer and advise you if the upgrade is price comparable to purchasing a new computer. If purchasing a new computer is cheaper, we will advise you and help you shop. Different uses means different technology and every customer is different.
You may be faced with upgrading your computer’s operating system to a more updated version of windows. If so, we would verify if the current hardware you have is supported by the upgraded version and advise you if the computer is compatible with the upgrade. At times, updating the device drivers for your hardware may be the only issue.
Most people refer to their hard disk and RAM as “all memory” on the computer. In fact, technicians rarely take the time to explain that there is a difference. RAM is “Random Access Memory”. This is where the program loads when you click on the icon. Usually referred to as “How many Gigabytes do I have?” The hard disk is where you install the program so you can access it later. These are two different things. If you have no space left on your hard disk, you may need to upgrade your disk drive or clean out old files. We take the time to educate you on the differences of “Memory” so you can make an educated decision on what you will purchase.
All parts are purchased for you new and sold to you at cost with the manufacturers’ warranty. We hold no stock, therefore a 50% commitment fee will be due at time of hardware purchase and applied to your bill as a credit.
Call us for all your PC repair needs.